Privacy Policy

Last updated: June 2026

Skybond LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use the Skybond app and website (collectively, the “Service”). Please read this policy carefully. By accessing or using the Service, you agree to the terms of this Privacy Policy.

1. Information We Collect

Personal Information

When you create an account, we collect information you provide directly, including:

  • Name, email address, date of birth, and gender
  • Mobile phone number (when you choose phone-based sign-in or two-factor verification)
  • Profile photos and biographical information
  • Aviation credentials and work identification (for verification purposes)
  • Location data (with your permission)
  • Preferences such as interested-in gender, relationship goals, and discovery settings

Usage Information

We automatically collect certain information when you use the Service, including:

  • Device information (device model, operating system, unique device identifiers)
  • Log data (IP address, access times, pages viewed, app crashes)
  • Interaction data (swipes, matches, messages sent, features used)

Location Information

With your consent, we collect precise geolocation data to provide distance-based discovery features. You can disable location services through your device settings, though this may limit certain app functionality.

2. How We Use Your Information

We use the information we collect to:

  • Create and manage your account
  • Send one-time verification codes by email or SMS to confirm your identity and secure your account (two-factor authentication)
  • Verify your aviation professional credentials
  • Provide personalized match recommendations
  • Enable messaging and communication between matched users
  • Process subscription payments and manage billing
  • Improve and optimize the Service
  • Detect, investigate, and prevent fraudulent or unauthorized activity
  • Send you service-related communications and updates
  • Comply with legal obligations

3. Email & Text Message (SMS) Communications

We use email and SMS text messages to send transactional, account-related communications. We do not send marketing or promotional text messages.

What we send

  • One-time verification codes (OTP) at sign-up and sign-in, and for two-factor authentication
  • Password-reset codes
  • Aviation-credential (professional email) verification codes
  • Security notifications, such as alerts about a new sign-in
  • Important account and service updates by email

These messages are transactional and recipient-initiated — we send them in response to an action you take, such as creating an account, signing in, or requesting a code. We never sell or share your email address or phone number with third parties for their own marketing, and we do not send promotional SMS.

Message frequency & rates

Message frequency varies and depends on your activity — for example, each time you request a verification code. Message and data rates may apply, and your mobile carrier's standard rates govern any text messages you receive. Carriers are not liable for delayed or undelivered messages.

Your consent and how to opt out

By providing your mobile phone number and requesting a code, you consent to receive transactional SMS messages from Skybond at that number. You can opt out at any time:

  • Text messages: reply STOP to any message to stop receiving texts, or HELP for assistance. These keywords are honored automatically. Opting out of security texts may limit your ability to use phone-based verification; you can switch to email verification instead.
  • Email: transactional security emails (such as verification codes) are essential to your account and cannot be unsubscribed while your account is active. You can manage any non-essential email preferences in your notification settings or via the unsubscribe link in those emails.

Honoring bounces, complaints, and opt-outs

We monitor delivery feedback automatically. An email address or phone number that hard-bounces (a permanent delivery failure), files a spam complaint, or opts out is immediately and permanently suppressed, and we send it no further messages. In addition, any email address that repeatedly fails to deliver — for example, multiple soft bounces over time — is automatically removed from future sends. You can also ask us to remove your contact details at any time by emailing support@skybond.co. Contact details used for verification are stored securely and used only for the purposes described above.

4. Data Sharing

We do not sell your personal information. We may share your information with:

  • Other Users: Your profile information (name, photos, bio, occupation) is visible to other verified users on the platform as part of the dating and networking experience.
  • Service Providers: We work with third-party providers for hosting, analytics, payment processing, email and SMS delivery, and customer support. These providers are contractually obligated to protect your data and may only use it to provide services to us.
  • Legal Requirements: We may disclose information if required by law, regulation, legal process, or government request.
  • Safety: We may share information when we believe it is necessary to protect the safety, rights, or property of Skybond LLC, our users, or the public.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, user data may be transferred as part of the transaction.

5. Data Security

We implement industry-standard security measures to protect your personal information, including:

  • End-to-end encryption for all private messages
  • TLS/SSL encryption for data in transit
  • AES-256 encryption for data at rest
  • Regular security audits and penetration testing
  • Strict access controls for employee access to user data

While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest standards practicable.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request that we correct inaccurate or incomplete data.
  • Deletion: Request that we delete your personal data. You can also delete your account directly from within the Skybond app.
  • Portability: Request a machine-readable copy of your data.
  • Opt-out: Opt out of text messages at any time by replying STOP (reply HELP for assistance), and opt out of marketing email by updating your notification preferences or clicking “unsubscribe” in any email.
  • Withdraw Consent: Where processing is based on consent, you can withdraw it at any time.

To exercise any of these rights, please contact us at support@skybond.co.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze usage patterns, and deliver relevant content. You can manage cookie preferences through your browser settings. Essential cookies required for basic site functionality cannot be disabled.

8. Children's Privacy

Skybond LLC is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected data from a minor, we will promptly delete that information. If you believe a child has provided us with personal data, please contact us immediately.

9. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. Upon account deletion, we will delete or anonymize your data within 30 days, except where we are required to retain it for legal, regulatory, or legitimate business purposes.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy within the Skybond app or sending you a notification. Your continued use of the Service after changes are posted constitutes your acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: